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San Diego Car Shipping Process – Step-by-Step Guide

Step 1: Quote and book your order

It is very easy to quote and book your car shipment. You can do it at home, on your computer, smart phone or other mobile device 24/7. You can also call us at (858) 603-9746
Mon – Fri, From 8 am -7 pm PST. Saturday From 8 am – 3 pm PST .

 The pickup date depending on truck availability at that particular time, we may be able to assign a truck to load your vehicle on your first available shipping date, but it may also be a few days after. Our usual pickup window of 3 to 5 days starting from First Available Shipping Date. “It is an approximate time, as weather issues, road conditions and the other customers cars on the truck may affect time of the pick/delivery.” When the vehicle has been assigned to the driver, transport company or the driver gives the customer a time and a day of the pickup and delivery. It is an approximate time, as weather issues, road conditions and the other customers cars on the truck may affect time of the pick/delivery. The carrier is not to be held responsible for occasional delays or occasional losses caused by delays. Usually, we are able to pick up and drop off a vehicle wherever a customer instructs us to, unless the area is difficult to access for a large truck. In some cases, the client must drive the car to a place where the driver can load it onto
a trailer. (Walmart, Home depot or the nearest street).

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Step 2: We pick up your vehicle

Your presence is not required. Driver can pick ut your vehicle even when you are not at home or you may to appoint someone to act on your behalf in that case. Let us know if there are any modifications or issues with your vehicle, if there are any leaks that were not possible to fix. The vehicle should be in operable condition. If the vehicle is inoperable customer must notify us immediately! The customer’s vehicle will be inspected and photographed at the time of pickup to check for existing damages, and the customer will be provided with a copy of the Bill of Lading. After the inspection is finished, and the customer signs the Bill of Lading, the carrier assumes responsibility for the vehicle until the time of delivery. The condition of the vehicle will also be inspected when delivered. The customer will be provided with a final copy of the Bill of Lading that he/she is to sign.

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Step 3: Receive your vehicle

Domestic coast to coast delivery can take up to 10 days from time of pickup, depending on distance and location. If the delivery is between neighboring states, however, it may take only 2 to 4 days. “It is an approximate time, as weather issues, road conditions and the other customers cars on the truck may affect time of the pick/delivery.” This is a crucial disclaimer that protects both the customer and the carrier. The driver will call you 6-12 hours in advance to notify you of the delivery time. Please, make sure someone is available to meet the driver at the designated delivery date and time. If the post-delivery inspection reveals damages that occurred during the delivery, they must be documented in the proper place in the Bill of Lading in any situation. Claims must be filed within 12 hours of delivery, in writing. Carrier damage claims are covered by $1,000,000 minimum public liability and property damage, and Car Shipping Transport USA will share insurance details with the customer when requested. If no damages are documented, and if the customer signs the inspection report and final copy of the Bill of Lading, the vehicle is assumed to be in acceptable condition. Therefore, Car Shipping Transport USA and its carriers are cleared of further responsibilities regarding the vehicle. Customer must understand that the carrier will not be held responsible for damages caused by acts of God, referring to unpreventable disasters such as tornadoes, storms, hail, etc. Carrier is also not to be held responsible for damages caused by broken parts of the vehicle or parts that are not functioning properly. Customer understands that Car Shipping Transport USA never takes possession of a customer’s personal property. The customer also understands, that the sole responsibility of Car Shipping Transport USA is the transaction between the customer and Car Shipping Transport USA to provide a carrier to deliver the customer’s vehicle.